Grading Criteria

New
Brand new in original packaging. Factory Sealed.
Grade A+
Overall Condition
Excellent
Signs of Use
Minimal
Glass
Excellent
Scratches on glass
Very light. If present, unable to see when holding at 18” and a 30 degree angle with a black screen
Body
Excellent
Side / Top / Bottom
May have extremely light scratches, hard to find if present
Back Cover
May have extremely light scratches, hard to find if present
Color
No issues.
Buttons / Keys
Fully functional, no abnormal sounds
Sensors
Fully functional, no visible scratches
LCD
No screen Burn
Grade A
Overall Condition
Very Good
Signs of Use
Minimal
Glass
Very good
Scratches on glass
Very light. If present, less than 1"
Body
Very good
Side / Top / Bottom
Case/back may have light scratches or small dings, nothing deep.
Back Cover
No Cracks
Color
Minimal discoloration, no sunburn or sanding from a protective case
Buttons / Keys
Fully functional, no abnormal sounds
Sensors
Fully functional, no visible scratches
LCD
No screen Burn
Grade B
Overall Condition
Good
Signs of Use
Light
Glass
Very good
Scratches on glass
One or more, but less than 5 minor scratches
Body
Minimal signs of wear
Side / Top / Bottom
Case/Back may have marks, dings, and/or scratches that are visible.
Back Cover
No Cracks no more than 5 small dents
Color
Minimal discoloration but not worn through
Buttons / Keys
Fully functional, no abnormal sounds
Sensors
Fully functional, slightly scratched
LCD
No screen Burn
Grade C
Overall Condition
Average
Signs of Use
Easy to see
Glass
Has scratches
Scratches on glass
More than 5 minor
Body
Moderate signs of wear
Side / Top / Bottom
Dents, chips or wear bigger than the head of a needle, no more than one
Back Cover
No cracks, more than 5 small dents
Color
Discoloration, possibly color worn through in spots
Buttons / Keys
Fully functional, no abnormal sounds, possible discoloration
Sensors
Fully functional, possibly scratched
LCD
No screen Burn
Grade D
Overall Condition
Poor
Signs of Use
Heavy
Glass
Has scratches/Deep Gouging on glass
Scratches on glass
Yes, Heavy Scratching/Lifted screen
Body
Heavy Signs of wear, Gouging
Side / Top / Bottom
Dents, chips or wear bigger than the head of a needle
Back Cover
Back housing can be cracked
Color
Heavy Discoloration, possibly color worn through in spots
Buttons / Keys
Fully functional, Can have abnormal sounds, possible discoloration
Sensors
Fully functional, possibly scratched
LCD
No screen Burn
 
 
Bad LCD
Evaluated and Non-Functioning, R2/Ready for Repair

Cosmetically these devices are an assorted variety of some or all of our cosmetic conditions as defined in grades A, B, C, and D. Some units may have cracked back glass or digitizer. These units are tested to power-up and are fully data cleared including FMiP and Android Locks - some units may have secondary functional issues. The LCDs on these units are cracked and/or broken.
Cracked Glass
Evaluated and Non-Functioning, R2/Ready for Repair

Cosmetically these devices are an assorted variety of some or all of our cosmetic conditions as defined in grades A, B, C, and D. Units have cracked Front glass and can have cracked back glass. These units are tested to power-up and are fully data cleared - some units may have secondary functional issues. The LCDs on these units are still in usable condition.
 
Consumer Electronics
Refurbished Like New
All monitors have been professionally refurbished to a “like new” condition. No scratches are present on the bezel or screen. All units are put through a rigorous functional test to ensure they meet or exceed manufacturer standards. The unit is packaged in “retail ready” sealed packaging and is mostly indistinguishable from a new unit.
Grade A
Unit has been functionally tested. Unit is free from cosmetic scratches. When required, each Grade A has been uniformly repainted on the top and bottom cover. The LCD and bezel are free from scratches, blemishes or defects. Original OEM logos have been retained or replicated. All keys are present and working with minimal wear to printing or key surfaces. When sold with an AC adapter, the adapter has been tested and passed as good.
Grade B
Unit has been functionally tested. Unit may have minor scratches or rub marks on top or bottom cover. As needed, each Grade B may have been uniformly painted on the top and/or bottom cover. Grade B units may have slight imperfections in the LCD or the polarizer but those imperfections do not affect the usability of the screen when powered on. Original OEM logos have been retained or replicated. All keys are present and working with minor wear to printing or key surfaces. When sold with an AC Adapter, the adapter has been tested and passed as good.
Grade C
Unit has been functionally tested. Unit may have functional defects that include a non-working port, camera or touchscreen (model specific). Unit may have scratches on the top or bottom cover. Grade C units may or may not have the top or bottom cover repainted. Grade C units may have imperfections in the LCD or polarizer that may be visible to the user. All keys are present and working but may show wear on the printing or key surfaces. Original OEM logos have been retained or replicated. Trackpad surface and surrounding area may have signs of minor wear. When sold with an AC Adapter, the adapter has been tested and passed as good.